auDA website performance issues

Posted by auDA on 5 March 2020

Due to a fault in a telecommunication network operator’s network used at the data centre where the auDA web server is located, some users experienced performance issues with the auDA website for about 90 minutes yesterday afternoon (4 March).

We therefore alerted stakeholders via social media how to get in touch with any urgent enquiries while the website was intermittently inaccessible, and we apologise for any inconvenience caused.

There was no impact to DNS services.

Prior to this incident, we had already initiated work to mitigate against similar issues affecting the website, which will be completed in the coming weeks.